I'm sorry something didn't work out, can we make it right?
My company also employs people and yes, we make mistakes too. We hope that you will give us the opportunity to correct the mistake. Therefore, we ask you to send your complaint to us via our contact page. I will then respond to your complaint within 3 days.
Consumers in the EU also have the option to submit complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr.
Your health comes first!
